delivery and returns

UK delivery

FREE DELIVERY ON ORDERS OVER £50

If you order an existing product, we will endeavour to ship this within the next 2 working days. Accessories are £3 postage, other bags are £5 upto the value of £50 and then it’s free!

If you order a product to be created please allow 2 weeks for the bag to be created + a few days for postage. We will keep you updated on the progress of your order.

Europe delivery

If you order an existing product, we will endeavour to ship this within the next 2 working days and you should receive your purchase within 7-10 working days. We charge a flat rate of £15 for anything in your basket.

If you order a product to be created, such as the mixed bag, please allow 2 weeks for the bag to be created + 5-7 working days for delivery. We will keep you updated on the progress of your order.

Everywhere else delivery

If you order an existing product, we will endeavour to ship this within the next 2 working days and you should receive your purchase within 10-14 working days. We charge a flat rate of £20 for anything in your basket.

If you order a product to be created, such as the mixed bag, please allow 2 weeks for the bag to be created + 8-12 working days for delivery. We will keep you updated on the progress of your order.

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We hope you enjoy your purchase as much as we enjoyed creating it, but if there are any problems or you change your mind, just get in touch within 14 days of receipt for a refund. Sadly, we cannot refund postage.

 

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