delivery and returns

UK delivery

FREE UK DELIVERY ON ORDERS OVER £50

If you order an existing product, I will endeavour to ship this within the next 2 working days.

If you order a product to be created, such at a made-to-order bag, please the time stated in that product page for creation + a few days for postage. I will keep you updated on the progress of your order.

Europe delivery

If you order an existing product, I will endeavour to ship this within the next 2 working days and you should receive your purchase within 7-10 working days.

If you order a product to be created, such at a made-to-order bag, please the time stated in that product page for creation + 7-10 days for postage. I will keep you updated on the progress of your order.

Please note; Local tax may need to be paid on receipt.

Everywhere else delivery

If you order an existing product, I will endeavour to ship this within the next 2 working days and you should receive your purchase within 10-14 working days.

If you order a product to be created, such at a made-to-order bag, please the time stated in that product page for creation + 10-14 days for postage. I will keep you updated on the progress of your order.

Please note; Local tax may need to be paid on receipt.

Returns

We hope you enjoy your purchase as much as we enjoyed creating it, but if there are any problems or you change your mind, just get in touch within 14 days of receipt for a refund. Sadly, we cannot refund postage.